Last updated: October 8, 2026
This policy explains how Wintorium Windows & Doors collects and uses information when you visit wintorium.com, request a quote, contact us, or call our business.
Information we collect
We collect the information you provide, including your name, email address, phone number, project address, project details, and messages. Our website and service providers may also collect browser and device information, IP address, pages visited, referral sources, advertising identifiers, and interactions with the site through cookies and similar technologies.
Call tracking and recording
We use CallRail to route calls and understand which marketing activities lead to inquiries. A tracking number may replace the displayed phone number during your visit. CallRail may associate a call with your website session, referral source, advertisement, and pages visited. Call information may include your phone number, the number dialed, time, duration, routing, and recording or transcription where enabled. Calls may be recorded for quality, training, and handling your inquiry. If you do not want a recorded conversation, contact us by email at info@wintorium.com.
Analytics and advertising
We use Google Analytics 4 and Google Ads to understand site activity and measure advertising results. We may send information about accepted quote requests and calls as measurement events and associate those events with website or advertising interactions. We do not send names, email addresses, phone numbers, project addresses, or message contents as Google Analytics event parameters. Google and CallRail process information according to their own policies and the services we use. See Google's use of information from partner sites and CallRail's privacy policy.
How we use information
We use information to respond to inquiries, provide quotes and services, manage customer relationships, operate and secure the site, improve our services, and measure marketing performance.
Who receives information
We share information with service providers that help us host the site, deliver email, manage inquiries, route and analyze calls, and measure advertising and analytics. These include CallRail and Google. We do not sell personal information for money. Advertising-related disclosures may be considered sharing under applicable privacy laws. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
Your choices and privacy requests
You can control or delete cookies in your browser. Blocking cookies may limit analytics and visitor-level call attribution but you can still contact us using our published phone number or email. You can manage Google advertising preferences at My Ad Center and use the Google Analytics opt-out browser add-on. To ask about your information, request access, correction or deletion, or request an opt-out of advertising-related sharing, email info@wintorium.com or write to the address below. We will review requests under applicable law and may need information to verify your identity. We will not discriminate against you for exercising applicable privacy rights.
Retention and security
We retain information as needed to handle inquiries, provide services, maintain business records, meet legal obligations, and resolve disputes. Retention may vary by record and service provider. We use reasonable safeguards, but no transmission or storage system is completely secure. Please do not send sensitive information through website forms.
Children and other websites
Our services are intended for adults seeking windows and doors, and we do not knowingly collect personal information from children under 13. Other websites linked from this site have their own privacy policies.
Changes and contact
We may update this policy and will show the revised date here. Contact Wintorium Windows & Doors at info@wintorium.com, by phone at (855) 525-6600, or by mail at 543 W Ave 26, Los Angeles, CA 90065.
Use the Privacy settings button on our website to accept, reject or change optional Google analytics and advertising measurement separately. Our website's own Google measurement script does not load until you opt in to at least one of these purposes. Advertising personalization remains disabled. These website controls honor your browser's Global Privacy Control by denying advertising measurement.
If you allow advertising measurement, we retain first and latest visit attribution in your browser for up to 90 days. This includes available campaign parameters (UTMs), Google click identifiers (gclid, gbraid or wbraid), a filtered landing-page URL, a query-free referrer and visit timestamps. We attach this attribution to an enquiry you submit so we can understand which visits and campaigns led to that enquiry. Arbitrary URL query values are excluded. Without this permission, we do not retain this browser attribution or attach it to your enquiry.
You can reject or withdraw optional permissions through Privacy settings. Withdrawing advertising permission removes this browser attribution and stops our future advertising conversion dispatch; withdrawing analytics permission stops our future analytics dispatch. The relevant Google cookies owned by these controls are removed. Withdrawal cannot undo data already received or delete an enquiry and its attribution that was previously submitted; contact us using the privacy-request details above to discuss that information.
These controls cover our website's own Google measurement and browser visit-attribution storage. CallRail's call tracking, recording and related services are described separately above; this button is not a universal consent control for every provider. Consent choices, browser blocking and visits without campaign parameters can leave attribution unavailable.
