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FAQ's - Wintorium™ Windows & Doors

 

 

 Wintorium™ Windows & Doors takes pride in providing the best customer care. Today, you can find a wide variety of Windows & Door options to fit any style. For example, many of today’s Windows are now energy efficient so that homeowners can save money on utility bills. Whether you are building a new home, apartment complex, remodeling, or just replacing Windows, the key is knowing what to shop for & for what value.



FAQ's - Frequently Asked Questions:


What brands do you carry?
We carry many of the best & top brands on the Window & Door industry, including but not limited to: Ply Gem, Pella, Value, Premium, Fleetwood, T.M. Cobb, Milgard & many more. You don't see the brand you want? give us a call we can help you!

Do you offer Financing?
Yes, we do! We have a 12 Month deferred program available. We also offer 0% Interest for 60 Months, No money up-front & No payments for 6 Months, all of this on approved credit. Call us anytime if you have questions...

How do I choose between OX or XO?
All pictures of Windows & Doors on this website are shown from the outside. For example, if you are standing on the outside of your building, an OX Window/Door would slide open to the left, while an XO Window/Door would slide open to the right. This principle is standard for west coast Windows & Doors, & applies to all of our products (please see individual product photos for more details).

What is the warranty on all windows & doors?
Each replacement Window & Door comes with a manufacturer's lifetime warranty. If a Window or Door is installed by Wintorium™ Windows & Doors, we make sure the stucco (if present) is not damaged during the installation, which also guarantees no water will leak through the Windows.

What is California Title 24 Compliance?
California Title 24 is a building code which ensures maximum energy efficiency for your Residential or Commercial property.

How long does window replacement take?
All of our Window Replacement jobs can take 1-4 weeks, depending on the size of job. This is because all of our Windows & Doors are custom measured and ordered to fit into your existing Window/Door hole. This is the best practice to avoid gaps, air & water leakage in the future.

Do you sell screens?
Sorry, we don’t provide screen service or repairs. We apologize for the inconvenience.

Can you repair my current windows and doors?
Sorry, we don’t provide repair services.

How can I tell if I’m getting a quality window?
There are a few things we look for in a quality Window. We investigate how long the manufacturer has been in business & how large the company is. Because the warranty is only good if the manufacturer is in business to service it. Also, Wintorium™ Windows & Doors looks at build quality, and we prefer manufacturers with a local presence. This way, if we need to meet with someone from the factory face-to-face, we can do that. The best way to compare Windows is to have us come out & explain the differences between the manufacturers you are considering. We offer FREE Residential & Commercial consultation!

I already have bought my windows & doors. Can you just install them?
Unfortunately, no. You see, the proper measurement of the Windows is critical to a successful installation. So to ensure that all Windows are sized properly, we only install Windows we measure.

What is the EPA Lead-safe Rule and does it apply to me?
The EPA Lead-safe Renovation, Repair and Paint Rule (RRP) was passed to standardize safe practices when dealing with a home that has lead-based paint. If your home was built in 1978 or earlier, you are subject to the EPA’s Lead-safe RRP Rule. If this is you, be sure to select an EPA Lead-safe Certified firm such as ourselves. This way you can be sure that your project will be done safely. And it is the law!

How far does Wintorium™ Windows & Doors go for FREE Residential & Commercial consultations?
We go anywhere in LA County, Orange County, Ventura County, & some parts of Riverside & San Bernardino, but we're always ready to do exceptions, it all depends on your Project size.

We’re in the market for wood windows, but everyone is pushing vinyl windows. Why?
Well, there are many Window replacement companies that only offer vinyl. And if that is what they sell, then that is what they will try to sell you. With our company, we sell vinyl as well as many other types of Windows. So if you are looking for Wood, Aluminum, Clad, Steel or Fiberglass, we can definitely help you!

How do I become a certified installer for Wintorium customers?
We require all of our Window & Door installers to be Certified (valid Contractor License, Insurance, Bond, and verifiable experience). Please contact us for more details.

Wintorium™ Windows & Doors offers some of the best prices for Windows & Doors & considers to be one of the best replacement dealers in Southern California. Just check out our Yelp reviews! Contact us to Schedule an Appointment or for additional help with your new replacement Windows & Doors!